How to use


Download the app

Click the “Get DewVPN” button to start the download of the app.

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Once you have clicked the Get DewVPN button, a pop up window will appear and will ask you to choose which plan you’d like to have.

After choosing your plan you can now click the “INSTALL” button to start the download for your app.

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After clicking the INSTALL button, it will then show you the next part of the installation.

If the download doesn’t start, you can click the “Click here” link at the bottom of the page to try the download again.

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Install App


Choosing a VPN mode

You have two options for the VPN Mode:

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If you tick the “Only selected apps”, you can specify which apps use the VPN and which apps do not use the VPN when you are connected to DewVPN.

For how to use the “Only selected apps” mode, please check Use split tunneling

If you tick the “All apps use the VPN”, your entire system with all the apps will use the VPN.

Important: Your VPN must be turned OFF to change your VPN Mode settings.


Use split tunneling

This feature allows you to decide which apps use the VPN and which apps do not use the VPN when you are connected to DewVPN

To change your split tunnel settings, select the Only selected apps option from the VPN Mode below the Choose Location button.

Then, click on the gear button beside the Only selected apps mode.

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From there, you can add the apps into the list which will use the VPN when you are connected to DewVPN(The apps are not in the list which will not use the VPN).

To select which apps will use the VPN, click on the plus sign (+).

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A pop-up window will appear to allow you to browse and choose the app’s .exe file.

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Click Open to select the .exe file of the App.

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Click Save to apply your changes.

Tips: You can also add apps by dragging and dropping the .exe file(s) of the chosen app into the list.

To remove the apps from the list, select the apps and click on the minus sign (-).

Tips: You can also select the apps in the list and press ‘Delete’ from your keyboard to remove the apps from the list.

Notice:

If the "Only selected apps" mode doesnt work for you(still shows your original IP):

1. Most likely its your Antivirus's Active Protection/Real-time protection blocked DewVPN, please add DewVPN into your Antivirus's whitelist, and allow any actions from DewVPN if your antivirus pops up and asking for permit.

2. Caused by other software's conflict, so far we found "Utorrent" conflicts to DewVPN, you need to uninstall Utorrent, and restarting your browsers. We will update the list here when we catch more conflicted softwares.


Connect to a VPN server location

To connect to a VPN server location, click the POWER Button in the middle of the app.

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Once you see the “VPN is ON” message appear on the app, you can start using surfing with freedom and security!

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Disconnect from the VPN server location

To turn off your VPN server location, click the POWER Button in the middle of the app while the VPN is on

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You will know you’re disconnected when you see the “VPN is OFF” message.


Choosing a different VPN server location

To connect to a different server location, click on the Choose Location button below the power button.

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To connect to a server location, click on the location of choice, then click the POWER Button. Alternatively, you can connect by double-clicking the location.

By default, the list of VPN locations features three tabs: Recommended, All, and Recents.

The Recommended tab shows you DewVPN’s top picks for you to connect to.

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The All tab lists the VPN server locations by region. You can expand and collapse the lists by clicking the > icon on the left.

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A Recents tab shows all your recently used locations. You can save a location in your list of favorites by clicking the star icon on the right.

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You can also search for your desired server location by using the search bar.

Inside the search bar, type the name of your desired server location and then double-click the server location in the search results to connect to it.

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Use the VPN Speed Test

To use the VPN Speed Test, your VPN must be OFF.

Start by clicking on the hamburger menu (≡) on the upper right corner and then Speed Test.

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On the Speed Test screen, click Run Test and wait for the test to complete.

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After results are displayed, select a location using the LATENCY:

LATENCY: the lower the faster

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Launch DewVPN on startup

You can configure whether DewVPN automatically runs after your PC starts up.

Click on the hamburger menu (≡), then click Options.

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Under the General tab, check (or uncheck) the box for Launch DewVPN on Windows startup and click save.

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Use IPv6 Leak protection

By default, the DewVPN app will block IPv6 connections to protect against IPv6 leaks.

If you encounter issues with devices that only use IPv6 connections, click on the hamburger menu (≡), then click Options.

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Under the General tab, check (or uncheck) the box for "Block all IPv6 traffic to protect against real IP address leakage" and click save.

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Uninstall App

DewVPN client for Windows:

Go to 'Programs and Features' in 'Control Panel' > look for 'DewVPN' and uninstall it.

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